Start Claim

Privacy Policy

  • Home
  • Privacy Policy

Privacy Policy

Website: myrefund.co.in | Effective Date: [Insert Date]

1. Introduction

This Privacy Policy describes how myrefund.co.in (“Company”, “We”, “Our”, or “Us”) collects, uses, stores, and protects personal information of users visiting our website and clients using our services.

We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with applicable laws and professional confidentiality standards.

By using this website or engaging our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Identification Information
  • Full Name & Date of Birth
  • Passport details
  • PAN / Aadhaar (if applicable)
  • Overseas & Indian addresses
  • Contact details (email, phone)
Documents
  • Identity & Address proof
  • Financial statements
  • Succession documents (in inheritance cases)
Financial Information
  • Bank account details
  • Investment & Shareholding records
  • Insurance policy details
  • Tax refund details
Website Usage Data
  • IP address & Browser type
  • Device information
  • Cookies and usage analytics

3. Purpose of Data Collection

Your information is collected solely for the following purposes:

  • Verification of identity and assessment of claim eligibility
  • Documentation preparation
  • Processing claims with banks and institutions
  • Regulatory compliance
  • Communication regarding services and internal record keeping

4. Confidentiality of Client Information

All client information is treated as strictly confidential. Information may only be shared with:

  • Banks and financial institutions
  • Government authorities and corporate registrars
  • Legal advisors

This sharing occurs only to the extent necessary to process claims.

5. Data Security

We implement appropriate technical and administrative safeguards, including:

  • Secure document storage
  • Encrypted communication and access controls
  • Confidentiality agreements with staff

However, no digital transmission method can guarantee absolute security.

6. Cookies Policy

Our website may use cookies to improve user experience, monitor website traffic, and analyze visitor behaviour. Users may disable cookies through browser settings.

7. Retention of Information

Client information may be retained for a reasonable period for compliance with regulatory requirements, audit purposes, and legal documentation. After this period, records may be securely archived or destroyed.

8. User Rights

Users may request access to personal data, correction of inaccurate information, or withdrawal of consent where applicable. Requests may be sent to our official contact email.

9. Changes to Privacy Policy

We reserve the right to modify this policy at any time. Updated policies will be published on the website.

10. Contact for Privacy Matters

For any privacy concerns, please contact:
Email: support@myrefund.co.in