Terms & Conditions

These Terms & Conditions govern the use of the website myrefund.co.in and the professional services offered through the platform. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue using the website and services.

1. Definitions

For the purpose of these Terms & Conditions:

• “Company” / “Service Provider” refers to myrefund.co.in and its authorized representatives.
• “Client” / “User” refers to any person who accesses the website or engages the services.
• “Services” refers to assistance provided for identification, verification, documentation, and recovery of unclaimed financial assets.
• “Unclaimed Assets” may include deposits, dividends, insurance proceeds, investment claims, tax refunds, and other financial recoveries.

2. Nature of Services

myrefund.co.in provides professional assistance and advisory services for the recovery of unclaimed financial assets in India. Services may include:

• Eligibility assessment
• Documentation support
• Claim preparation and submission
• Communication with banks, institutions, and regulatory bodies
• Follow-up and coordination with relevant authorities

The company acts as a facilitator and authorized representative based on client authorization.

3. No Guarantee of Recovery

While the company will make reasonable efforts to assist clients in recovering their funds, recovery of claims depends on several external factors including:

• Availability of institutional records
• Regulatory verification
• Legal documentation
• Approval from relevant authorities

Therefore, successful recovery cannot be guaranteed.

4. Client Eligibility

Clients engaging the services must:

• Be legally entitled to claim the funds
• Provide accurate and complete information
• Submit required documentation
• Comply with legal and regulatory requirements

The company reserves the right to refuse service where eligibility cannot be established.

5. Client Responsibilities

Clients agree to:

• Provide accurate information and documentation
• Respond promptly to requests for additional documents
• Execute required authorizations or Power of Attorney where necessary
• Pay agreed professional fees as per the service agreement

Failure to comply may result in delays or termination of services.

6. Professional Fees

The company charges professional fees for its services which may include:

• Administrative / Documentation Fees: A preliminary fee covering case review, documentation preparation, and administrative work.
• Success Fees: A percentage of recovered funds payable upon successful recovery.

All fees will be clearly communicated through a Client Engagement Letter or Service Agreement prior to commencement of services.

9. Confidentiality

All client information will be treated as confidential. Information may only be shared with:

• Banks and Government authorities
• Financial institutions and Legal advisors

This will occur only where necessary for claim processing or legal compliance.

10. Intellectual Property

All website content including text, graphics, logo, design, and documentation templates are the intellectual property of myrefund.co.in. Users may not reproduce, copy, distribute, or modify any content without written permission.

11. Limitation of Liability

The company shall not be liable for:

• Rejection of claims by institutions
• Loss of records by third parties
• Regulatory or legal delays
• Changes in government policy
• Incomplete information provided by the client

Our liability is limited to the extent permitted by applicable law.

12. Third-Party Institutions

The company interacts with third-party organizations including banks, government departments, corporations, and regulatory bodies. The company does not control the decisions or timelines of such institutions.

13. Website Usage

Users agree not to:

• Use the website for unlawful activities
• Upload fraudulent information
• Attempt to compromise website security
• Misrepresent identity

Violation may result in termination of access.

14. Suspension of Services

The company reserves the right to suspend or terminate services if:

• False information is provided
• Required documentation is not submitted
• Fees remain unpaid
• The engagement violates applicable laws

15. Amendments

The company reserves the right to update these Terms & Conditions at any time. Updated terms will be published on the website and will take effect immediately upon posting.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India.

17. Dispute Resolution

Any dispute arising out of the use of this website or services shall first be resolved through mutual discussion. If unresolved, the dispute shall be referred to arbitration in India in accordance with the Arbitration and Conciliation Act, 1996.